Claims Center

Welcome to our claims center and thank you for allowing Berger Management Solutions to service your recent domestic or international Federal government relocation. We regret if you found the handling of your household goods shipment to be less than satisfactory. We have provided an online claims center to assist in providing you assistance if you need to file a claim on your recent government relocation with Berger Management Solutions.

For your convenience, we have provided a Claim Form in PDF format that you can either email to us or fax back to us. Once you have completed the below PDF claims form, you can hit the ‘submit form’ button at the bottom of the PDF to email it to us or you may fax it to us at 630-705-2436.Pursuant to the GSA CHAMP Tender of Service, Section 5-12, the Government or the Property Owner must notify the participant (carrier), in writing, of the concealed loss and/or damage within seventy-five (75) days from the date of delivery.

Click Here to access Claim Form

Once again, we thank you for choosing BMS and apologize for any mishandling of your recent government relocation household goods shipment and look forward to resolving the matter in a quick and timely fashion that is satisfactory for you.